| Table of Contents |
|---|
Prepare and Setup Jira Service Management Insight
Create Insight Object Schema
Create Import Configuration
Choose the External Import configuration and use the default values, choose a name and save it.
Generate Token
Generate the API token and store it somewhere safe.
Create Okta App OAuth2 Integration
Create App Integration
Go to Applications -> Create App Integration -> Choose API Services
...
Copy the Client ID and the Private Key (JWK).
Grant Okta API Scopes
Scopes needed:
- okta.eventHooks.manage
- okta.groups.manage
- okta.users.manage (note: can be removed after the initial setup)
Configure Okta Sync for Insight
Add the following settings/credentials:
...
Important: Don't synchronize the data yet.
Last Preparations in Insight
Go to your User Schema in Insight and change the cardinality maximum to 'unlimited'. Note: Unfortunately this can't be automated yet, due to restrictions in the Atlassian API.
Last Steps in Okta Sync for Insight
Now you can press "Synchronize". This will synchronize your users and groups initially, after that it will automatically sync them via the okta event hook.
...
Note: no user or groups will be deleted in Insight, this has to be done manually if needed.
| Table of Contents |
|---|
Prepare and Setup Jira Service Management Insight
Create Insight Object Schema
Create Import Configuration
Choose the External Import configuration and use the default values, choose a name and save it.
Generate Token
Generate the API token and store it somewhere safe.
Create Okta App OAuth2 Integration
Create App Integration
Go to Applications -> Create App Integration -> Choose API Services
...
Copy the Client ID and the Private Key (JWK).
Grant Okta API Scopes
Scopes needed:
- okta.eventHooks.manage (note: can be removed after the initial setup)
- okta.groups.manage
- okta.users.manage
Configure Okta Sync for Insight
Add the following settings/credentials:
...
Important: Don't synchronize the data yet.
Last Preparations in Insight
Go to your User Schema in Insight and change the cardinality maximum to 'unlimited'. Note: Unfortunately this can't be automated yet, due to restrictions in the Atlassian API.
Last Steps in Okta Sync for Insight
Now you can press "Synchronize". This will synchronize your users and groups initially, after that it will automatically sync them via the okta event hook.
...